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Welcome to Honeycomb Credit,
your new repayment servicer

We look forward to you joining the Hive

Honeycomb Credit will be managing the repayments from your investment(s) on the Mainvest platform. Honeycomb has facilitated over $7 million in repayments to tens of thousands of investors over the last six years. Rest assured, you are in good hands! 

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Please activate your Honeycomb account, set a password, and complete your registration so that we can process your repayments in a timely manner.

  • Step 1: Create your password from the link sent to you via email

  • Step 2: Update your personal information with the correct name, email, etc. 

  • Step 3 (optional): Add a bank account for your repayments. If you don’t add a bank account, we’ll repay you to your no-fee Honeycomb Wallet, where you can transfer to your bank account later, or make additional investments with lower fees. The choice is yours!

As your new point of contact, we will be managing your account and ensuring a smooth transition. Over the next couple of weeks, we will be migrating your information to our secure platform. In the meantime, we encourage you to sign up and familiarize yourself with our services to understand how you will receive your repayments. The business owner will make monthly payments, and you will receive your repayments on a quarterly basis. More information on exact dates and timing will be provided via email ahead of your first repayment.

Questions

We welcome you with open arms to Honeycomb, and ask that you do not hesitate to contact us with any questions. Simply email the Honeycomb Customer Support team at support@honeycombcredit.com, or call 412-301-7774. 

 

What is Honeycomb Credit?

Honeycomb is the platform for everyone who wants to invest local. Honeycomb Credit gives business owners the funding they need to keep growing, and everyone the chance to invest in local businesses they love. Visit www.honeycombcredit.com to learn more. 

What personal information do I need to provide?

The Securities and Exchange Commission (SEC) for Regulation Crowdfunding (RegCF) portals require that you provide your full name, email, address, and social security number or ITIN. 

How will I get repaid? 

If you enter your bank account information on to your account, you will receive repayments to your bank account. You can track the schedule in your account, and you will also receive an email notification from our secure banking partner, Dwolla, when investments are processed. If you do not enter a bank account, you will receive repayments to your Honeycomb Wallet. We are unable to issue paper checks. 

Please see the Honeycomb Wallet FAQ for more details.

Do I need to add a bank account to my account?

No. If you wish, you can keep your repayments in your Honeycomb Wallet, which can be forwarded to your bank account at any time, or used to reinvest into offerings on Honeycomb.  

When will I receive my repayments?

The business owner will make monthly payments, and you will be repaid quarterly. You can find your detailed repayment schedule by logging into your account and selecting “Portfolio” in the dropdown menu.

 

Where can I view my investment and related documents?

You can find your investment in your Honeycomb Investment Portfolio! Navigate to your portfolio by signing in at https://invest.honeycombcredit.com/login and selecting from the dropfown menu. You can see your upcoming repayment schedule by selecting "Portfolio" and clicking on individual investments. 

Can I invest on your platform?

Of course! You can check out other local businesses currently accepting investors on Honeycomb.

What if I need help?

If you have questions regarding your Honeycomb Portfolio, or would like to speak with someone from our team, please email support@honeycombcredit.com.

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