How to use AI for your Small Business
- Calla Norman
- Sep 28, 2023
- 2 min read
Updated: Oct 19, 2023

Maybe you’ve played around with ChatGPT a little bit recently, or had a lovely chat with a customer service bot on some website trying to figure out how to work your phone. Chances are, you’ve encountered AI at some point during your day today! Read below to learn how you can use AI to improve your business.
Quickly analyze market trends and research:
ChatGPT can provide information on current market trends, consumer behavior, and industry insights. By discussing market research questions or seeking recommendations, small business owners can gain valuable knowledge and use the market demands to make some changes.
Find out what your customers are saying about you:
Share customer feedback or reviews with ChatGPT and ask for its input. It can help identify pain points, uncover unmet needs, and suggest improvements or new offerings based on customer sentiments.
Use ChatGPT as a sounding board for your problems
Discuss challenges or obstacles your business is facing with ChatGPT. Using information gathered from the internet, it can help generate ideas for overcoming difficulties, provide alternative solutions, or offer insights from different perspectives.
Use it to inspire your content writing!
If small business owners are looking for ideas for blog posts, social media content, or video topics, ChatGPT can provide suggestions based on popular trends, keywords, or user preferences. It can even generate catchy headlines or subject lines for your emails or newsletters! (Here’s a secret - some of this blog was written with ChatGPT generated ideas, which we then riffed off to make it sound, well, less robotic).
Use tech to your advantage - AI can make your life easier!
Businesses are adapting to using AI in all kinds of ways - and the best part is that as a small business owner it can help you out by delegating out the things that are busy work for you, so you can focus on what matters, like growing your business. To learn more about how Honeycomb Credit can help you grow, fill out the form below.
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I started using ChatGPT to brainstorm social posts and even draft email subject lines. I’ve also used it to analyze customer feedback and spot trends I might have missed. That said, I don’t just copy-paste; I tweak everything so it still feels authentic. And when it comes to tools and integrations, I’ll sometimes contact Fixd to see how tech can be applied more efficiently. At the end of the day, AI frees up time so I can focus on actually growing my business.